ffb7 Privacy Policy
At ffb7, your privacy is treated as a core platform responsibility — not an afterthought. This Privacy Policy explains exactly what personal data we collect from Bangladesh players, why we collect it, how we store and protect it, and what rights you hold over your own information at all times.
Privacy at a Glance
How ffb7 Protects Your Data
Before reading the full legal text below, here is a plain-language summary of the six most important privacy commitments ffb7 makes to every Bangladesh player who registers on the platform.
All personal data stored by ffb7 — including your name, date of birth, payment method details, and transaction history — is held in encrypted databases protected by 256-bit SSL/TLS. Access is restricted to authorised personnel only, under strict role-based access controls.
ffb7 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. The only disclosures we make are those necessary to operate the platform — such as to payment processors like bKash and Nagad, or to our licensed game providers.
You have the right to request a full copy of the personal data ffb7 holds about you at any time. You may also request corrections, deletions, or restrictions on how your data is used. All such requests are handled by our dedicated privacy team within 30 days of receipt.
ffb7 uses cookies and similar tracking technologies solely to improve your experience, maintain your session, and analyse platform performance. We do not deploy third-party advertising trackers. A full breakdown of the cookies we use is provided in the Cookies section of this policy.
ffb7 does not retain your personal data indefinitely. Once your account is closed and all legal obligations have been met, your data is deleted or anonymised within clearly defined timeframes. Transaction records required for financial compliance are held for the minimum period mandated by applicable law.
Any marketing or promotional communications sent by ffb7 — including email newsletters, SMS alerts, and platform notifications — include a clear and functional opt-out mechanism. You may withdraw your consent to receive marketing messages at any time by contacting support or updating your account notification preferences.
Section 01
Data We Collect
ffb7 collects personal data from you in the following circumstances: when you register an account, when you make a deposit or withdrawal, when you contact our support team, when you participate in promotions, and automatically as you navigate and use the platform. The categories of personal data we collect are set out below.
Identity & Contact Information
When you register an ffb7 account, we collect: your full legal name, date of birth, email address, and mobile phone number. This information is required to create and manage your account, to verify your identity in accordance with our Know Your Customer (KYC) obligations, and to communicate with you about your account. Providing false information in any of these fields constitutes a breach of our Terms & Conditions.
Identity Verification Documents
As part of our KYC and age verification process, we may request copies of one or more of the following documents: a Bangladesh National Identity Card (NID), a valid passport, or a driver's licence. These documents are processed by our compliance team and stored securely. They are used solely for identity verification purposes and are not shared with third parties except where required by law.
Financial Information
To process deposits and withdrawals, ffb7 collects details of your payment methods. For mobile financial services such as bKash, Nagad, Rocket, and Upay, this includes your registered mobile number. For bank card payments via Visa or Mastercard, we collect your card number (stored in masked format), expiry date, and billing name. We do not store full card numbers or CVV codes — payment card data is processed through certified payment gateways and is not retained on ffb7 servers.
Transaction & Gameplay Data
ffb7 maintains records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and promotional activity associated with your account. This data is used to operate your account, to detect and prevent fraud, to resolve disputes, and to meet our financial record-keeping obligations.
Technical & Device Data
When you access ffb7, our servers automatically collect certain technical information, including: your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, session duration, and click-stream data. This data is collected via server logs and analytics tools and is used to maintain platform security, detect unusual access patterns, and improve the overall user experience.
Section 02
How We Use Your Data
ffb7 uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect based on the nature of the platform. The primary purposes for which we process your data are as follows:
- Account Management: Creating, maintaining, verifying, and where necessary suspending or closing your ffb7 account.
- Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank, and maintaining an accurate record of all financial transactions on your account.
- Identity & Age Verification: Confirming that you meet the 18+ age requirement and that your identity matches the information provided at registration, in compliance with our KYC procedures.
- Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct as defined in our Terms & Conditions.
- Customer Support: Responding to your enquiries, resolving disputes, investigating complaints, and communicating with you about your account status.
- Personalisation: Tailoring the ffb7 experience to your preferences, including displaying relevant game recommendations, cricket markets, and promotional offers based on your activity history.
- Marketing Communications: Sending you promotional emails, SMS messages, and in-platform notifications about bonuses, tournaments, and seasonal offers — subject to your marketing preferences. You may opt out at any time.
- Platform Improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and content of the ffb7 platform.
- Legal Compliance: Meeting our obligations under applicable law, including responding to lawful requests from regulatory bodies or law enforcement authorities.
ffb7 does not use your personal data for automated decision-making or profiling in any way that produces legal or similarly significant effects without human review.
Section 03
Data Sharing & Disclosure
ffb7 does not sell your personal data. We share your data only with trusted third parties where it is strictly necessary to operate the platform and provide services to you. All third-party data processors are bound by confidentiality obligations and data processing agreements that require them to handle your data only in accordance with our instructions and this Privacy Policy.
Categories of Third Parties
| Recipient Category | Purpose | Data Shared |
|---|---|---|
| Payment Processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) |
Processing deposits and withdrawals | Name, payment method details, transaction amounts |
| Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, etc.) |
Delivering casino and sports game content | Anonymous player session tokens; no PII transmitted |
| Identity Verification Services | KYC document verification and age checks | Name, date of birth, document images |
| Fraud Detection Partners | Identifying and preventing fraudulent account activity | IP address, device fingerprint, transaction patterns |
| Cloud Infrastructure Providers | Hosting platform data on secure servers | Encrypted account and transaction data |
| Law Enforcement / Regulators | Responding to lawful legal obligations or court orders | Data specified in the legal request only |
Beyond the categories listed above, ffb7 will not disclose your personal data to any other party without your explicit prior consent, except where required to do so by applicable law or to protect the legal rights of ffb7 or its users.
Section 04
Cookies & Tracking
ffb7 uses cookies — small text files placed on your device — and similar tracking technologies to ensure the platform functions correctly, to maintain your session between pages, and to gather anonymised analytics data that helps us improve the platform. We do not use cookies to serve third-party advertisements.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain your login session, remember your language preference, and ensure the platform loads correctly | Session / up to 30 days |
| Analytics Cookies | Collect anonymised data on page visits, feature usage, and navigation paths to improve the platform | Up to 12 months |
| Functional Cookies | Remember your display preferences, last-played games, and notification settings | Up to 6 months |
| Security Cookies | Detect unusual login activity, protect against CSRF attacks, and support fraud detection systems | Session |
You may configure your browser settings to block or delete cookies at any time. However, please note that disabling essential cookies will prevent you from logging in to your ffb7 account and using core platform features. Instructions for managing cookies vary by browser — please refer to your browser's help documentation for guidance specific to your setup.
ffb7 does not use pixel tags, web beacons, or any cross-site tracking technology that would allow us or any third party to track your browsing activity on websites other than ffb7.com.
Section 05
Data Security
ffb7 employs a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. Our key security measures include:
- Transport Encryption: All data transmitted between your device and ffb7 servers is encrypted using 256-bit TLS (Transport Layer Security). The ffb7 platform operates exclusively over HTTPS — unencrypted HTTP connections are automatically redirected.
- Data-at-Rest Encryption: Sensitive fields in our databases — including payment method identifiers, KYC document references, and account credentials — are encrypted at rest using industry-standard AES-256 encryption.
- Access Controls: Access to systems containing personal data is governed by role-based permissions, multi-factor authentication requirements, and regular access reviews. Only personnel with a legitimate operational need may access identifiable player data.
- Intrusion Detection: ffb7 operates continuous network monitoring and intrusion detection systems that alert our security team to anomalous access patterns in real time.
- Password Security: Player account passwords are hashed using a one-way cryptographic algorithm. ffb7 staff cannot view or recover your plaintext password — if you lose access to your account, a password reset process is available via the registered email address.
- Penetration Testing: The ffb7 platform undergoes regular security assessments, including vulnerability scanning and independent penetration testing, to identify and address weaknesses before they can be exploited.
In the event of a data security incident that materially affects your personal data, ffb7 will notify affected players promptly and take all necessary remedial action to contain the breach and prevent recurrence.
Section 06
Data Retention
ffb7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule applies to the principal categories of data we hold:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data (name, DOB, email) | Duration of account + 5 years post-closure | Legal and compliance obligations |
| KYC identity documents | Duration of account + 5 years post-closure | Anti-money laundering regulations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Gameplay and betting history | Duration of account + 3 years post-closure | Dispute resolution and responsible gaming review |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing preferences and opt-out records | Duration of account + 3 years post-closure | Demonstrating consent compliance |
| Server logs and technical data | Up to 12 months | Security monitoring and fraud detection |
Once the applicable retention period expires, your data is either permanently deleted from our systems or anonymised in such a way that it can no longer be linked back to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
Section 07
Your Privacy Rights
As an ffb7 player, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Privacy Request" and a description of your request. We will acknowledge all requests within 5 business days and aim to resolve them within 30 calendar days.
- Right of Access: You may request a copy of all personal data ffb7 holds about you. We will provide this in a structured, commonly used format.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Core identity fields may require supporting documentation.
- Right to Erasure: You may request the deletion of your personal data where we no longer have a lawful basis for retaining it. Please note that certain data — particularly financial transaction records — must be retained for legally mandated periods and cannot be deleted on request during those periods.
- Right to Restrict Processing: You may request that ffb7 restrict the processing of your data in certain circumstances — for example, while a dispute is being investigated or while a rectification request is pending.
- Right to Data Portability: You may request that we provide your personal data in a machine-readable format so that it can be transferred to another service provider.
- Right to Object to Marketing: You may withdraw your consent to receive marketing communications at any time, without affecting the lawfulness of any marketing sent prior to withdrawal. Opt-out requests are processed within 72 hours.
- Right to Withdraw Consent: Where our processing of your data is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred prior to withdrawal.
Section 08
Policy Updates & Contact
ffb7 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the platform for a period of at least 14 days following the update. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
Your continued use of the ffb7 platform after the effective date of any Privacy Policy update constitutes acceptance of the revised policy. If you do not agree to the updated terms, you should cease using the platform and contact us to close your account and arrange for any outstanding balance to be returned to your verified payment method.
Previous Versions
Archived versions of previous Privacy Policy documents are available on request by contacting our support team. If you need to reference the version of the Privacy Policy that was in effect at a specific date in connection with a dispute or complaint, please include the relevant date in your request.
Contact Our Privacy Team
For any questions, concerns, or requests related to this Privacy Policy or the personal data ffb7 holds about you, please contact us using the details below. We are committed to responding to all privacy-related communications promptly and transparently.
- Email: [email protected] (subject line: "Privacy Request")
- Platform: ffb7.com — accessible from Bangladesh and all supported regions
- Operating Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Last Updated: 1 January 2026. © 2026 ffb7. All rights reserved.
Questions About Your Privacy?
Our support team is available around the clock to address any privacy concerns. You can also review our full Terms & Conditions, explore our Responsible Gaming tools, or log in to manage your account preferences directly.